The Westin New York at Times Square

“A great hotel in the middle of Times Square.”

I spent 5 days in New York and stayed at the Westin.

The hotel was very well run and I found the room we were allocated to be more than adequate.

The bed was very comfortable, the bathroom clean and well appointed.

The only problem I had was that a number of the staff, specifically at reception, seemed to feel that their job was to make your life as difficult as possible. It is a pity and totally unnecessary.

That being said, the lady who cleaned our room, room 2642 was amazing and unbelievably helpful, nothing was too difficult for her.

Date of stay: November 2021

Room tip: I enjoy the higher rooms

Trip type: Travelled on business

Location – 4/5
Rooms – 4/5
Service – 3/5

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