“Average airline in the USA.”
Flight was ok, but they lost one of our bags at their hub.
It took them 3 weeks to find it and return it.
Totally unacceptable.
Date of travel: April 2017
Seat Comfort – 3/5
Customer Service – 4/5
Cleanliness – 3/5
Food & Beverage – 3/5
Legroom – 3/5
In-flight Entertainment – 4/5
Value for Money – 3/5
Check-in & Boarding – 3/5
