Big Bus Chicago Hop-On Hop-Off Tour

“It would probably be good if you could actually book a ride.”

I had a major problem with this company.

I tried to book a ticket online, however the site kept on ‘falling over’.

I telephoned, but the phone just rang.

I walked to one of their hop-on-hop-off sites but was told that I would have to go to their main office downtown.

I tried on their site again but had the same problem. I finally managed to get hold of someone on a chat window and explained the problem.

He stated that they knew there was a problem but I could go to their main office and book there.

He gave me basic instructions, but I simply was unable to find them. After wandering around for 20 minutes, I simply gave up and did a walking tour.

Date of experience: November 2021

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