“Fair airline but not great.”
Kulula was originally established as a low cost airline division of BA / Comair in South Africa.
However the “low cost” aspect is not true a lot of the time.
The seats are not really comfortable, and legroom is limited.
Date of travel: January 2018
Seat Comfort – 3/5
Customer Service – 4/5
Cleanliness – 4/5
Food & Beverage – 3/5
Legroom – 2/5
In-flight Entertainment – 3/5
Value for Money – 3/5
Check-in & Boarding – 3/5